{"id":1121,"date":"2021-05-02T15:58:23","date_gmt":"2021-05-02T15:58:23","guid":{"rendered":"https:\/\/noban.stream\/?page_id=1121"},"modified":"2021-05-02T15:59:16","modified_gmt":"2021-05-02T15:59:16","slug":"claim-support","status":"publish","type":"page","link":"https:\/\/noban.stream\/es\/faq\/reclamacion-apoyo\/","title":{"rendered":"Reclamar ayuda"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading_9f0872-9a, .wp-block-kadence-advancedheading.kt-adv-heading_9f0872-9a[data-kb-block=\"kb-adv-heading_9f0872-9a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_9f0872-9a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_9f0872-9a[data-kb-block=\"kb-adv-heading_9f0872-9a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_9f0872-9a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_9f0872-9a[data-kb-block=\"kb-adv-heading_9f0872-9a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_9f0872-9a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_9f0872-9a\">Entendemos que est\u00e9s enfadado por el reciente siniestro experimentado. Pueden ocurrir por varias razones.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_269130-fe, .wp-block-kadence-advancedheading.kt-adv-heading_269130-fe[data-kb-block=\"kb-adv-heading_269130-fe\"]{margin-bottom:30px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_269130-fe mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_269130-fe[data-kb-block=\"kb-adv-heading_269130-fe\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_269130-fe img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_269130-fe[data-kb-block=\"kb-adv-heading_269130-fe\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_269130-fe wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_269130-fe\">Utiliza el siguiente formulario si has utilizado una canci\u00f3n de NoBan.Stream y has recibido una reclamaci\u00f3n que te gustar\u00eda que investig\u00e1ramos y resolvi\u00e9ramos.<\/p>\n\n\n<div class='fluentform ff-default fluentform_wrapper_4 ffs_default_wrap'><form data-form_id=\"4\" id=\"fluentform_4\" class=\"frm-fluent-form fluent_form_4 ff-el-form-top ff_form_instance_4_1 ff-form-loading ff_has_v3_recptcha ffs_default\" data-form_instance=\"ff_form_instance_4_1\" method=\"POST\" data-recptcha_key=\"6Lf8stApAAAAALBQ31CPWvP6bDZuxnljpbUtXMLa\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Formulario de apoyo a la solicitud<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_4_item_sf\" aria-label=\"Subscribe\">\n                    Subscribe                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_4__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_4_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='1121' \/><input type=\"hidden\" id=\"_fluentform_4_fluentformnonce\" name=\"_fluentform_4_fluentformnonce\" value=\"d54ca696c3\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/es\/wp-json\/wp\/v2\/pages\/1121\" \/><div data-type=\"name-element\" data-name=\"names\" class=\"ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_names_first_name_' id='label_ff_4_names_first_name_' >Nombre<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_4_names_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><div class='ff-t-cell'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_names_last_name_' id='label_ff_4_names_last_name_' >Apellidos<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_4_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_email' id='label_ff_4_email' aria-label=\"Env\u00eda un correo electr\u00f3nico a\">Env\u00eda un correo electr\u00f3nico a<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_4_email\" class=\"ff-el-form-control\" placeholder=\"you@domain.com\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label   aria-label=\"\u00bfEn qu\u00e9 plataforma recibiste la reclamaci\u00f3n?\">\u00bfEn qu\u00e9 plataforma recibiste la reclamaci\u00f3n?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_80e850b0d6eac8bafef4629c6eec1a41'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Twitch\"  id='input_radio_80e850b0d6eac8bafef4629c6eec1a41' aria-label='Twitch' aria-invalid='false' aria-required=\"true\"> <span>Twitch<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_3e7c44d2a132dfc8313463a5a15a417a'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"YouTube\"  id='input_radio_3e7c44d2a132dfc8313463a5a15a417a' aria-label='YouTube' aria-invalid='false' aria-required=\"true\"> <span>YouTube<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_4fa0d56d6c24913a757de8ca863b9f17'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Facebook\"  id='input_radio_4fa0d56d6c24913a757de8ca863b9f17' aria-label='Facebook' aria-invalid='false' aria-required=\"true\"> <span>Facebook<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_d4f9d413b75d51a11d0d4429bac45a7d'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Instagram\"  id='input_radio_d4f9d413b75d51a11d0d4429bac45a7d' aria-label='Instagram' aria-invalid='false' aria-required=\"true\"> <span>Instagram<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for='input_radio_417284b0d6b02e3e850fd9331df42df4'><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"Other\"  id='input_radio_417284b0d6b02e3e850fd9331df42df4' aria-label='Otros' aria-invalid='false' aria-required=\"true\"> <span>Otros<\/span><\/label><\/div><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_input_text' id='label_ff_4_input_text' aria-label=\"Ya que has mencionado otra, por favor, introduce el nombre de esa otra plataforma:\">Ya que has mencionado otra, por favor, introduce el nombre de esa otra plataforma:<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"Por ejemplo, TikTok\" data-name=\"input_text\" id=\"ff_4_input_text\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_subject' id='label_ff_4_subject' aria-label=\"Nombre de la canci\u00f3n que te avis\u00f3\">Nombre de la canci\u00f3n que te avis\u00f3<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"subject\" class=\"ff-el-form-control\" placeholder=\"Escribe el nombre de la canci\u00f3n\" data-name=\"subject\" id=\"ff_4_subject\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_url' id='label_ff_4_url' aria-label=\"La URL de tu canal o perfil\">La URL de tu canal o perfil<\/label><\/div><div class='ff-el-input--content'><input type=\"url\" name=\"url\" class=\"ff-el-form-control\" data-name=\"url\" id=\"ff_4_url\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_url_1' id='label_ff_4_url_1' aria-label=\"\u00bfCu\u00e1l es la URL del v\u00eddeo o stream del contenido que tiene una reclamaci\u00f3n?\">\u00bfCu\u00e1l es la URL del v\u00eddeo o stream del contenido que tiene una reclamaci\u00f3n?<\/label><\/div><div class='ff-el-input--content'><input type=\"url\" name=\"url_1\" class=\"ff-el-form-control\" data-name=\"url_1\" id=\"ff_4_url_1\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_4_file-upload_1' id='label_ff_4_file-upload_1' aria-label=\"Captura de pantalla de la reclamaci\u00f3n - Sube una captura de pantalla de la reclamaci\u00f3n\">Captura de pantalla de la reclamaci\u00f3n - Sube una captura de pantalla de la reclamaci\u00f3n<\/label><\/div><div class='ff-el-input--content'><label for='ff_4_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Elegir archivo<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_4_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\" multiple=\"1\"  aria-invalid='false' aria-required=\"true\"><\/label><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='T\u00e9rminos y condiciones: I agree that I have read the Privacy Policy Contiene 1 enlace. Usa la navegaci\u00f3n por pesta\u00f1as para rese\u00f1ar.' class='ff-el-form-check-label ff_tc_label' for=\"terms-n-condition_b1f3d52bf6891ecae2117a52128a914f\"><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"terms-n-condition\" class=\"ff-el-form-check-input\" data-name=\"terms-n-condition\" id=\"terms-n-condition_b1f3d52bf6891ecae2117a52128a914f\"  value='on' aria-invalid='false' aria-required=\"true\"><\/span> <div class='ff_t_c'><p>Estoy de acuerdo en que he le\u00eddo el <a href=\"https:\/\/noban.stream\/es\/politica-de-privacidad\/\">Pol\u00edtica de privacidad<\/a><\/p><\/div><\/label><\/div><\/div><div class='ff-el-group    ff-el-input--content'><div class='ff-el-form-check ff-el-tc'><label aria-label='Consiento que la informaci\u00f3n facilitada sea almacenada por NoBan.Stream para que puedan responder a mi consulta' class='ff-el-form-check-label ff_tc_label' for=\"gdpr-agreement_c0dcbdf30de9e611db251563752b528a\"><span class='ff_tc_checkbox'><input type=\"checkbox\" name=\"gdpr-agreement\" class=\"ff-el-form-check-input ff_gdpr_field\" data-name=\"gdpr-agreement\" id=\"gdpr-agreement_c0dcbdf30de9e611db251563752b528a\"  value='on' aria-invalid='false' aria-required=\"true\"><\/span> <div class='ff_t_c'>Consiento que la informaci\u00f3n facilitada sea almacenada por NoBan.Stream para que puedan responder a mi consulta<\/div><\/label><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-lg ff_btn_style wpf_has_custom_css\"  aria-label=\"Enviar formulario\">Enviar formulario<\/button><\/div>\t\t<div id=\"cf-turnstile-fluent-1533237148\"\r\n\t\tclass=\"cf-turnstile\" \t\tdata-sitekey=\"0x4AAAAAAA0jc1rF5MGmp9Ge\"\r\n\t\tdata-theme=\"light\"\r\n\t\tdata-language=\"auto\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-action=\"fluent-form-4\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t\t<script>document.addEventListener(\"DOMContentLoaded\", function() { setTimeout(function(){ var e=document.getElementById(\"cf-turnstile-fluent-1533237148\"); e&&!e.innerHTML.trim()&&(turnstile.remove(\"#cf-turnstile-fluent-1533237148\"), turnstile.render(\"#cf-turnstile-fluent-1533237148\", {sitekey:\"0x4AAAAAAA0jc1rF5MGmp9Ge\"})); }, 100); });<\/script>\r\n\t\t\t<br class=\"cf-turnstile-br cf-turnstile-br-fluent-1533237148\">\r\n\t\t\t\t<style>#cf-turnstile-fluent-1533237148 { margin-left: -15px; }<\/style>\r\n\t\t<\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><div id='fluentform_4_errors' class='ff-errors-in-stack ff_form_instance_4_1 ff-form-loading_errors ff_form_instance_4_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_4_1 = {\"id\":\"4\",\"ajaxUrl\":\"https:\\\/\\\/noban.stream\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_4_1\",\"form_id_selector\":\"fluentform_4\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"First Name field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"Last Name is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"Email field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\"}},\"input_radio\":{\"required\":{\"value\":true,\"message\":\"This platform is required\"}},\"input_text\":{\"required\":{\"value\":true,\"message\":\"Other platform is required\"}},\"subject\":{\"required\":{\"value\":true,\"message\":\"Name of the song is required\"}},\"url\":{\"required\":{\"value\":true,\"message\":\"Channel URL is required\"},\"url\":{\"value\":true,\"message\":\"This field must contain a valid url\"}},\"url_1\":{\"required\":{\"value\":true,\"message\":\"Video or stream URL is required\"},\"url\":{\"value\":true,\"message\":\"This field must contain a valid url\"}},\"file-upload\":{\"required\":{\"value\":true,\"message\":\"Screenshot is required\"},\"max_file_size\":{\"value\":4194304,\"_valueFrom\":\"MB\",\"message\":\"Maximum file size limit is 4MB\"},\"max_file_count\":{\"value\":\"2\",\"message\":\"You can upload maximum 2 file\"},\"allowed_file_types\":{\"value\":[\"jpg|jpeg|gif|png|bmp\"],\"message\":\"Invalid file type (We only accept jpg, jpeg, gif, png or bmp)\"}},\"terms-n-condition\":{\"required\":{\"value\":true,\"message\":\"Privacy Policy has to be read\"}},\"gdpr-agreement\":{\"required\":{\"value\":true,\"message\":\"Consent to share data is required\"}}},\"debounce_time\":300,\"conditionals\":{\"input_text\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"input_radio\",\"value\":\"Other\",\"operator\":\"=\"}]}}};\n                            <\/script>","protected":false},"excerpt":{"rendered":"<p>Entendemos que est\u00e9s enfadado por el reciente siniestro experimentado. Pueden ocurrir por varias razones. Utiliza el siguiente formulario si has utilizado una canci\u00f3n de NoBan.Stream y has recibido una reclamaci\u00f3n que te gustar\u00eda que investig\u00e1ramos y resolvi\u00e9ramos.<\/p>","protected":false},"author":1,"featured_media":0,"parent":1067,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1121","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Julien","author_link":"https:\/\/noban.stream\/es\/author\/nbsadminpro\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/pages\/1121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/comments?post=1121"}],"version-history":[{"count":0,"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/pages\/1121\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/pages\/1067"}],"wp:attachment":[{"href":"https:\/\/noban.stream\/es\/wp-json\/wp\/v2\/media?parent=1121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}